Minimum of three (3) days for normal orders, excluding the day that order is placed.
Minimum of seven (7) days for customised drawing cakes and bulk orders, the day that order is placed.
Orders $200 & below: Basic rate per delivery per location - $30 on weekdays, $50 on weekends & public holidays.
Orders above $200: FREE DELIVERY (limited to one location only). A $20 surcharge is applicable for delivery on weekends & public holidays.
Island delivery is subjected to standard delivery charges, excluding restricted areas such as Sentosa, all army camps, PSA ports and ferry points, Jurong Island, Airport Cargo Complex and Terminals.
No minimum order amount is required for delivery.
10:00am - 1:00pm
2:00pm - 6:00pm
Weekends & public holidays
10:00am - 1:00pm
Delivery service is not available during Chinese New Year.
The exact time of delivery cannot be guaranteed but TheJellyHearts will endeavour to deliver within the selected timing.
In the event that a specific or special delivery time is required, please email / call us.
An additional $20 surcharge will be imposed for delivery to restricted areas such as Sentosa, all army camps, PSA ports and ferry points, Jurong Island, Airport Cargo Complex and Terminals.
Re-delivery due to wrong address provided or non-availability of recipient will incur a S$30 surcharge.
NOTE: Cakes will not be replaced for re-deliveries.
For road safety reasons, delivery time could be affected due to weather or traffic conditions and/or unforeseen situations. We shall not be liable or held responsible for any late delivery or failure to deliver due to circumstances beyond control.
Refusal to accept item/s by the recipient will still be considered as delivered. No refunds will be made.
Cakes must be checked and shall be deemed accepted if no errors/discrepancies are raised immediately upon delivery. TheJellyHearts Pte Ltd reserves the right not to entertain any further complaints thereafter due to the perishable nature of our products.
In the event that there is no recipient or anyone at home/office to receive the cakes, the delivery will still be considered as delivered. No refunds will be made.
There is an additional surcharge of $20.00 for deliveries on dates marked in red
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