The cake was great, everyone in the family enjoy it. However, bad experience collecting them from Northpoint outlet. Sales staff was not present for a good half an hour because there was only 1 staff and she have to go to the bank, leaving the store empty. A good practise will be to leave a note at the counter informing customers the expected time the counter staff will be back. At least the customers dont have to wait and not knowing what time the staff will return.
It was such a good way to show your love with this beautiful and delicious cake. Thank you Jelly Hearts!
The ordering online was fuss free. My friend & her kids love the pretty & delicious cake. Appreciate that notification was sent when the cake arrived. Will definitely order again as we are repeated customer.
It tastes delicious and looks nice too. We all loved it
Was told the delivery is from 10-3pm, can the customer service and they can’t give a definite answer. Wanted nearly 230pm and customer service told me the truck broke down and might delay to 4pm. Waited till 330pm the driver just show up at the door without even give recipients a call.
Taste is not so sweet. the bottom layer biscuit is very nice
Additional surcharge of $2 for delivery on dates marked in red. URGENT/ SAME DAY DELIVERY call 6909 5598