New Purchase From JellyHearts
This simply best for a gift for any occasions.
Enjoyed the delicious yummy strawberry cheesecake!
Poor customer service
While the cake was good, the service of the counter staff was poor. My husband had requested for candles, which per the website states that it is provided free for whole cake orders. According to the counter staff he said that only 1 candle per cake is allowed. While we ordered 2 full cakes, my husband then said shouldn’t we then get 2 candles, to which he changed the story that the order must be above $50 for 2 candles …. Further to that, per the order, 1 cake was pre-cut while the other was not to be cut. But both cakes were not cut. So when my husband informed him that 1 cake should be pre-cut, he argued back saying that our order states un-cut to which my husband showed him again that one is supposed to be cut. And he reluctantly took it back to cut. Please educate the staff at Clementi Mall as this is not the type of service that should have been expected and this reflects poorly on the company.
The jelly cheesecake are just nice.. not too sweet but yet its so yummy! Can't stop eating!!
Family loves it!
This is the fifth time we purchased the JellyHeart Cheese Cake. My family members, old and young all love it very much. Service is also very good. The last time when I picked up at Clementi Mall, the young girl with the surname of KHOO was extremely friendly and pleasant. Will buy again whenever there is an occasion.
Additional surcharge of $2 for delivery on dates marked in red. URGENT/ SAME DAY DELIVERY call 6980 6960